SITELABS, INC (“Company,” “us,” “we,” or “our”) operates the SITELABS collaboration software (the “Application”) services.
This Privacy Policy informs you (the “Subscriber”) of our policies regarding the collection, use and disclosure of Personal Information when you use our Application as a provider of health care (pharmacy, physician, nurse, case-manager, health care delivery system, each a “Provider”), or as a consumer of health care (patient, caregiver, each a “Consumer”), or as a System Administrator.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Application services. By using the Application, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our SiteLabs Terms of Service (the “Agreement”).
Information collection and use
While using our Application, we may ask you to provide us with certain personally identifiable information, that may include Consumer Protected Health Information (“Personal Information”), that can be used to contact or identify you. Personal Information may include, without limitation, your email address, name, date of birth, phone number, postal address, and other information. In addition we retain messages, (i) sent about you (as a Consumer) concerning your health care, and (ii) sent by you (as a Provider, or Consumer) for assisting in the coordination of a patient’s health care needs. In addition we collect any other information Consumers, Providers, or health care data repositories may submit including but not limited to photographs, data from home monitoring devices, electronic health records, laboratory, pharmacy or responses to health questionnaires to assist Subscribers in providing or receiving health care.
We collect this information for the purpose of providing the Application services, to assist in (i) collaboration between Providers; (ii) identifying and communicating with you; (iii) organizational quality improvement and administrative activities; (iv) public health and safety issues; (v) health research activities (through the use of de-identified data); (vi) responding to your requests/inquiries; (vii) improving our services; and (viii) protecting the security or integrity of our Application services. We may also share your Personal Information if state or federal laws require it, for law enforcement purposes, in response to a court or administrative order, or in response to a subpoena.
After you no longer use the Application services, we may transfer your Personal Information to the Provider that furnished healthcare services to you through the Application. We reserve the right to maintain your Personal Information to improve future Application functions, but we will not disclose your Personal Information to third parties except as described in this Privacy Policy.
Log Data
When you access the Application by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics (“Log Data”).
Do Not Track disclosure
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Service providers
We may employ third party companies and individuals to facilitate our Application, to provide the Application on our behalf, to perform Application-related services, and/or to assist us in analyzing how our Application is used.
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
Compliance with laws
We are required by law to maintain the privacy and security of your Protected Health Information.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
Business transaction
If Company is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.
Security
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Third party sites or services
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s privacy
Our Service is not intended for use by children under the age of 18 (“Children”) without the consent of a parent or legal guardian.
We do not knowingly collect personally identifiable information or protected health information (PHI) from Children unless we have obtained verifiable consent from a parent or legal guardian. If you are a parent or guardian and consent to your Child providing us with Personal Data or PHI, you may be required to provide additional information to verify your consent.
If we become aware that we have collected Personal Data or PHI from a Child without proper parental or guardian consent, we will take steps to delete that information from our servers. If you believe we have collected such information without your consent, please contact us immediately.
SMS / Text Messaging
We may use your phone number to send you SMS text messages related to your health care coordination, appointment reminders, or Application notifications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance or contact us at [email protected]. Mobile opt-in information and phone numbers will not be shared with or sold to third parties for marketing purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Changes to this Privacy Policy
We reserve the right to update or change our Privacy Policy at any time and you should check our website at www.sitelabsglobal.com. Your continued use of the Application after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact us
If you have any questions about this Privacy Policy, please contact us at [email protected].